From confusion to clarity

Personal and professional empowerment at reasonable rates

Read about our facilitators and call today


When you contact us we will listen and ask clear and relevant questions to identify exactly what issues or challenges you are setting out to resolve.

We will identify the most appropriate facilitator to work with you towards resolution. Ultimately, your Bridge The Gap Facilitator will achieve one of the following:

  • Enable you to reach resolution; or

  • Work with you to construct a clear action plan for you to engage with other agencies, organisations, or individuals to achieve the best outcomes you can.


Resolution can look very different for different people. Your resolution could include:

  • Support to pinpoint all the details of your issue or challenge

  • Exploring options

  • Researching and identifying crucial information

  • Writing emails/letters and completing forms

  • Contacting people on your behalf 

  • Advocating for you

  • Coaching and skills development

  • Interpreting jargon or legal/technical language



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Bridge The Gap was borne out of a desire to provide top quality consultancy at reasonable prices bridging the gap between what is available for free and what requires a significant financial investment.


We now boast a highly varied pool of expertise, experience, and sector specialisms ranging from; literacy, to counselling, to law, to creative pursuits. All this with accessible prices and processes.

We pride ourselves on accurately assessing the root of our clients' needs and responding accordingly. Call now or book a call back to find out how we can support you to discover what you are capable of.


Call any of our facilitators today to book your initial assessment. 
Either leave a message and you will be contacted same day or call another facilitator if your preferred is not available.

Bridge The Gap facilitators approach all their work with creative problem solving and can empower you to do the same.

●  Contact us today with your challenge and we will explore the possibilities  ●



Sue has over 40 years experience of working with people to improve their lives in many different contexts. In this time she has also collected many qualifications to support her professional practice.


They have successfully supported people with a variety of specific support needs related to visual impairment and neurodivergence including ASC, dyslexia, and dyscalculia. 


Her recent acquisition is Mental Health First Aider which she now enjoys promoting.  

Available: Mon-Sat, flexible hours

Sue Prescott

Preferred Specialisms

  • Exploring careers possibilities and opportunities

  • Business set up and strategic and operational development

  • Planning, budgeting and all things to do with life skills

  • Enabling people to improve their English either as natural speakers or when English is not their primary language

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Jennie has worked locally with young international students and adults for over 30 years resolving many unpredictable and complex challenges using creative problem solving. 


She is a Person Centred counsellor and has successfully counselled individuals of all ages for periods of 8 weeks to 2 years; face to face, online and on the telephone.


Jennie facilitates creative self care. She is exploring bereavement counselling and the impact of nutrition on mental health. 

Available: Mon-Sat, flexible hours (not Wednesday afternoon)

Jennie Prideaux

Preferred Specialisms

  • Offering a confidential, empathic and non-judgemental space where counselling can take place safely 

  • Using creative approaches to support individuals to explore their concerns

  • Enabling individuals to gain a deeper understanding of themselves, their relationships and their world

  • Advising on nutrition and how it impacts on mental health

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Rowan has successfully represented businesses across various legal matters, tailoring approaches to achieve the best outcome.

They are considerate of LGBTQ+ matters and people of the global majority and will listen and cater to your individual needs.

Rowan is a creative practitioner with experience of developing online presence and accessible design. They will support your personal and professional empowerment with creative problem solving.

They also advise on matters of benefits claims.

Available: Mon/Fri/Sat, flexible hours and Tues/Wed/Thurs evenings.

Rowan Hedley

Preferred Specialisms

  • Creating and inspecting contracts, ensuring regulatory compliance, small claims court cases and cross-border debt recovery, and B2C trade

  • Writing for stage; poetry, spoken word, prose, and song

  • Improvisation and removing the filter to your creativity

  • Web design and using social media

  • Benefits entitlement and claim procedures

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  • Your triage assessment will be completed or a time arranged to do so

  • This first assessment up to 30 mins is FREE

  • If you plan to continue with BTG, or need time to decide, you will be asked to sign our Service Relationship Agreement, including our privacy statement

  • If you plan to go elsewhere for support we will not store your information. We will destroy any contact details we have for you


  • According to your assessment you will be assigned a facilitator. This may be your assessor or another facilitator depending on your needs

  • All sessions will be delivered according to our Service Relationship Agreement, and Health & Safety, Equality & Diversity, and Privacy Policies

  • Each hour of facilitation, up to 8 hours (negotiable), costs £25, payable 48hrs in advance

  • The content, duration, and number of sessions is entirely flexible and arranged between you and your facilitator 

  • Should you need a long term service this can be arranged and the cost reassessed

  • Sometimes your case might need input from another facilitator. In this case your point of contact will still be your facilitator who will act as a liaison between you both


  • Your final sessions will be agreed through discussion between you and your facilitator. They will consider your initial needs and any factors arising through the course of your sessions



One of our facilitators will call you within 3 working days to make your initial assessment or book a time to do so.


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