See below for our suggested other support organisations
For Anyone
Crisis and Urgent Support
Call 999
Bridge the Gap Facilitators
Support Organisations - for anyone
Crisis and Urgent Support
Call 111 and select “Mental Health” or call 0300 123 5440 Connection 24/7 Phone Line for Dorset to access round the clock mental health advice and support
Call 999 for a medical emergency or if someone has already harmed themselves
https://www.activedorset.org/latestnews/2020/01/mental-health-support-in-dorset
Mental Health Crisis Team
Crisis teams support people who are in a crisis (e.g. due to psychosis, severe self-harm or suicide attempts) by giving assessments and short-term help to make sure they don’t need to go to hospital. They support people in the community – which could be in the home.
Tel: 01305 214500 (Dorchester Community Mental Health Team)
Tel: 01305 362060 (Weymouth & Portland Community Mental Health Team)
9am – 5pm Monday to Friday
Samaritans 24-hour helpline
Phone: 116 123 English speakers (24-hrs, 365 days a year)
This is a FREEPHONE number that can even be called from a mobile that has no credit, and the call will not appear on the phone bill.
jo@samaritans.org (24 hour response time)
https://www.samaritans.org/how-we-can-help/contact-samaritan/
Local area organisations
Addiction
Reach Drug and Alcohol Services
EDP Drug & Alcohol Services (EDP) are passionate about supporting individuals who face complex issues, including substance misuse, mental ill health, and other harmful, addictive and offending behaviours, to improve their health, wellbeing and employability.
Tel: 0800 043 4656
Reach West: 01305 571264
https://www.edp.org.uk/reach-dorset/
Advocacy and counselling
The Lantern
Support Centre offering advice, advocacy and counselling for anyone who needs to be heard and supported to find the next step in moving forward with their life.
Tel: 01305 787940
https://www.lanterntrust.org.uk//
Bullying
DABS Anti-bullying Service
DABS are supported by a team of trained volunteers who have a passion to see individuals, families and organisations break free and recover from the impact of bullying behaviour.
Tel: 07754 296658
Domestic Abuse, Sexual Violence, Learning Disabilities, Mental Health and Stalking
Domestic Abuse Helpline for Dorset (You First)
The YOU Trust is a charity supports any vulnerable people across Hampshire, Dorset, Somerset, the Isle of Wight, and West Sussex. We work across a wide range of specialist areas from Learning Disabilities to Mental Health and Stalking, Domestic Abuse & Sexual Violence Services and everything we do is about ensuring the people we support can have the life they want.
Tel: 01329 825930
Food Banks
Weymouth Food Bank
Supported by most of the churches in the town, several of the large supermarkets, and many organisations and individuals, Weymouth Food Bank provides food and toiletries to those in need.
Locations:
-
Weymouth Baptist Church, 18 The Esplanade - open from 10.30am-12.30pm on Tuesdays and Fridays
-
Westham Methodist Church, 103 Newstead Road – open from 10.30am-12.30pm on Mondays
-
St Francis Church, Littlemoor - open from 10.30am-1.30pm on Tuesdays
Tel: 07531 167465
Portland Food Bank
Portland Food Bank is located in St John’s Church Hall, Ventnor Road, Portland; they are open between 9.30am and 11.30am on Tuesdays and Fridays.
Tel: 079313 170495
Dorchester Food Bank
Dorchester Food Bank is located in The Dorford Centre, 2 Bridport Road - clients in receipt of a referral can collect between 1030am-12.30pm on Mondays, Wednesdays and Fridays
Tel: 07554 983978
https://dorchesterbc.org.uk/food-bank
Mental Illness
West Dorset Mental Health Forum
A peer led charity, existing to improve the lives of everyone affected by mental illness by promoting wellbeing and recovery. They employ people with lived experience of mental health problems whenever possible. Their website has a range of mental health resources.
Tel: 01305 257172
admin@dorsetmentalhealthforum.org.uk
www.dorsetmentalhealthforum.org.uk
Sexual Abuse
STARS
1:1 support, free of charge, for anyone of any age or gender who lives, works or studies in Dorset and has experienced any form of sexual violence at any time in their life.
General enquiries: 01202 308840
Helpline: 01202 308855
National Organisations
Information, advice and support agencies
Addiction
Alcoholics Anonymous
AA provides opportunities to share experience, strength and hope to recover from alcoholism.
Helpline: 0800 9177 650
www.alcoholics-anonymous.co.uk
FRANK
Honest information and advice about drugs
Tel: 0300 1236600 (24 hours a day, 7 days a week)
Text 82111 Text a question and FRANK will text you back
GamCare
Information, advice or support for anyone affected by gambling
Tel: 0808 8020 133 (24/7)
Narcotics Anonymous
A completely voluntary organisation open to anyone with a drug problem seeking help
The only requirement for membership is a desire to stop using drugs
Tel: 0300 999 1212
National Association for Children of Alcoholics (NACOA)
Provides information, advice and support for everyone affected by a parent’s drinking.
Tel: 0800 358 3456 (helpline)
Anxiety, Panic, OCD and Phobias
Anxiety United
Mental health peer support platform allows anyone suffering from anxiety and other mental health conditions to share their own stories in their own words with a growing audience
Anxiety UK
Support, advice and information for anyone affected by an anxiety disorder.
Tel: 07537 416905 (Mon – Fri 9.30am – 5.30pm)
No Panic
Support for anyone suffering from panic attacks, OCD and phobias
Tel: 0330 772 9844 Youth Helpline – for under 18s (Mon/Tue/Wed/Fri 3-6pm;Thu 3-8pm; Sat 6-8pm)
Tel: 0300 772 9844 – Helpline (Everyday 10am-10pm)
OCD Action
Provide support and information to anybody affected by OCD
Tel: 0300 636 5478
Social Anxiety UK
Providing a starting point for anyone just finding out about Social Anxiety and related issues
Bereavement
Brake
Support for anyone who has been bereaved or seriously injured in a crash or their carers, however long ago this happened. It is also for professionals who need information about how to help people affected by a crash.
Tel: 0808 8000 401
Child Death Helpline
Freephone service for anyone affected by the death of a child of any age, under any circumstances, however recent or long ago
Tel: 0800 282 986
contact@childdeathhelpline.org
The Compassionate Friends
Support for anyone bereaved after the death of a child or children by volunteer bereaved parents
Tel: 0345 123 2304
Coroners Court Support Service
The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.
Tel: 0300 111 2141 (open 9am-7pm Monday-Friday; 9am-2pm Saturday)
https://coronerscourtssupportservice.org.uk
Cruse Bereavement
Cruse Bereavement is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies. Trained volunteers offer support to adults and children
Help-line: 0808 808 1677
Inquest
The only charity providing expertise and support on state related deaths and their investigation to anyone who is bereaved
Tel: 020 7263 1111
The Lullaby Trust
Support for families, friends, carers and professionals after the sudden and unexpected death of a baby or young toddler.
Tel: 0808 802 6868 (Bereavement Support)
Tel: 0808 802 6869 (Info and advice)
https://www.lullabytrust.org.uk
Miscarriage Association
A pregnancy loss helpline, which provides information and support.
Tel: 01924 200 799 (9am-4pm Monday-Friday)
info@miscarriageassociation.org.uk
www.miscarriageassociation.org.uk
Road Peace
Support for bereaved and injured road crash victims – building resilience through peer support, local group network, befriending service and trauma support programmes. Also providing information guides on navigating the justice system and helps with seeking fair compensation for bereaved families and seriously injured victims.
Tel: 0845 4500 355
SANDS – Stillbirth and Neonatal death
Supporting anyone affected by the death of a baby
National Helpline: 0808 164 3332
Sudden Death Support Association
Free support and advice anyone who experiences a sudden death by a named, qualified, friendly and professional caseworker
Tel: 0800 2600 400
SUDEP Action (Sudden Unexpected Death in Epilepsy)
A specialist organisation, providing services, information and education for anyone bereaved by epilepsy
Services include bereavement support, counselling, help with understanding the inquest process and in collaboration with UK research teams, the involvement of bereaved families and professionals in research through the Epilepsy Deaths Register
Tel: 01235 772850
Support after Murder and Manslaughter (SAMM)
Support for bereaved families and friends; they recognise that whole families and sometimes the wider community are affected by a homicide
Tel: 0121 472 2912
Text: 07342 888570
Through Unity
Set up by families who have been bereaved by homicide. Through their counselling and other services they provide vital support for families who have been affected by this, and aim to campaign and raise awareness of the impact of violent crime.
Tel: 07947 684 605
Bipolar
Bipolar UK
Bipolar UK is the only national charity dedicated to empowering anyone affected by bipolar. Peer support is at the core of our work.
Arrange a call back from our Peer Support Line.
Book in a call with our chatbot- simply type in 'I would like to speak to someone' and select a date and time that works best for you.
Brain Injury
Headway
Promoting understanding of all aspects of brain injury and provide information, support and services to anyone who is a survivor of brain injury, as well as their families and carers
Tel: 0808 800 2244
The Brain Charity
The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends and carers.
Tel: 0800 008 6417
https://www.thebraincharity.org.uk
Cancer
Lymphoma Action
We are the UK's only charity dedicated to lymphoma, the 5th most common cancer. We’ve been providing in-depth, expert information for over 30 years, helping thousands of people affected by lymphoma. Our mission is to make sure no one faces lymphoma alone
Tel: 01808 808 5555 (free helpline)
enquiries@lymphoma-action.org.uk
https://lymphoma-action.org.uk
Penny Brohn UK
The Bristol Whole Life Approach recognises that cancer affects every aspect of our lives. To be healthy we need to pay attention to all parts of ourselves – our mind, body, spirit and emotions. The charity also offers a treatment support clinic, courses, individual and group support and counselling and information.
Tel: 0303 3000 118 (helpline)
Carers
Carers Trust
Information and support for anyone who is a carer, including a network of more than 140 carers' centres across the UK
Tel: 0300 772 9600
Coeliacs
Coeliac UK
Information and support for anyone who needs to live without gluten
Tel: 0333 332 2033
https://www.coeliac.org.uk/home/
Culturally Specific Bereavement Support
Muslim Bereavement Support Service
Tel: 020 3468 7333
Jewish Bereavement Counselling Service
Tel: 0208 951 3881
Death in Custody
Independent Advisory Panel on Deaths in Custody
The IAP is a government body set up to provide independent advice and expertise on policy.
Its aim is to bring about a continuing and sustained reduction in the number and rate of deaths in all forms of state custody in England and Wales
https://www.iapondeathsincustody.org
Depression
Depression UK
A self-help charity promoting mutual support between individuals affected by depression
Domestic Abuse
National Domestic Abuse Helpline
Tel: 0808 2000247 (24-hour free helpline)
Respect
Respect advances best practice on work with domestic abuse with perpetrators, male victims and young people who use violence and abuse.
Eating Disorders
Beat - Beating Eating Disorder
Supports anyone affected by eating disorders.
Helplines are open 365 days a year from 9am-midnight during the week, and 4pm-midnight at weekends and bank holidays.
England Helpline: 0808 801 0677
Scotland Helpline: 0808 801 0432
Wales Helpline: 0808 801 0433
Northern Ireland Helpline: 0808 801 0434
help@beateatingdisorders.org.uk
https://www.beateatingdisorders.org.uk/
Family
Care for the Family
Care for the Family is a national charity, which aims to promote strong family life and to help those who face family difficulties. Offers couple support, parent support, and bereavement support.
Tel: 029 2081 0800
https://www.careforthefamily.org.uk
Family Lives
We build better family lives together. Information and advice on pregnancy and baby, early years development, primary, secondary, teenagers, bullying, family, divorce and separation.
Tel. 0808 800 2222
https://www.familylives.org.uk
Gender
Galop
Providing Hate Crime, Domestic Abuse and Sexual Violence support services to Lesbian, Gay, Bisexual and Trans + victims/survivors by telephone, email, text and WhatsApp.
Domestic Abuse Helpline: 0800 999 5428
Conversion Therapy Helpline: 0800 130 3335
LGBT+ Hate Crime Helpline: 020 7704 2040
Gun Violence
Infer Trust
Infer Trust aims to raise awareness of public health and safety issues with particular reference to the use of firearms and to offer support and advice to those affected by gun violence
Tel: 0771 9696 279
Hard of Hearing
British Deaf Association
The BDA is the UK’s leading membership organisation and registered charity run by Deaf people for Deaf people. The BDA delivers a range of services to achieve its aims of empowering Deaf people to overcome difficulties that they face on a daily basis.
Text: 07795 410 724
Heart
British Heart Foundation
Our vision is a world free from the fear of heart and circulatory diseases. We raise money to research cures and treatments, so we can beat heartbreak forever. Information and support available.
Heart Helpline – for medical enquiries: 0300 330 3311 (Monday – Friday 9am – 5pm)
Customer Services: 0300330 3322 (Monday – Friday 9am – 5pm)
Mental Health
Kooth | Work
Mental Wellbeing for employers who genuinely want to make a difference. A positive virtual environment of Mental Health for all employees; online counselling, self-help tool kit and Forums and articles.
Mind
Mind provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Infoline: 0300 123 3393 (Open 9am – 6pm, Monday to Friday, ex Bank Holidays)
NHS
Non-emergency mental health difficulty – Tel 111
Rethink National Advice Service
Rethink aim to improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning. Their goal is to make sure everyone severely affected by mental illness has a good quality of life.
Advice line: 0808 801 0525
General enquiries (for services and groups): 0121 522 7007
SANE
A national mental health charity aiming to raise awareness of mental illness and campaign to improve services, initiate and fund research into the causes of serious mental illness
Tel: 0300 304 7000 (not operating during Covid crisis)
Call 07984 967708 to request a call back from a professional or senior volunteer
M.E.
Action for M.E
Action for M.E takes action to end the ignorance, injustice and neglect faced by people with M.E
Tel: 0117 927 9551
https://www.actionforme.org.uk
25% ME Group
A nationwide charity, campaigning to raise awareness of M.E and provide services to people affected by severe M.E. (Myalgic Encephalomyelitis)
Tel: 01292 318611
Multiple Sclerosis
Multiple Sclerosis Society
Offering emotional and financial support and information to all those affected by MS, their families and carers
Tel: 0808 800 8000
Pain
Action on Pain
Providing support and advice for people affected by chronic pain
Tel: 0345 603 1593
http://www.action-on-pain.co.uk
Pets
Blue Cross Pet Bereavement Support Service
Telephone and email support provided by trained volunteers, for people in distress due to the death, loss or separation of their pet.
Tel: 0800 096 6606 (8:30am – 8:30pm, 7 days a week
https://www.bluecross.org/pet-bereavement-support
Rural Community
Rural Support Helpline
The organisation provides support through a helpline that offers a listening and sign-posting service for farmers and farm families
Support line: 0800 138 1678
General enquiries: 028 8676 0040
https://www.ruralsupport.org.uk
Self Harm and Suicide
Harmless
Harmless works to address and overcome issues related to self-harm and suicide, and they develop, implement and drive policy and services in this area of expertise.
National Self-Harm Network
Support forum for individuals who self-harm to reduce emotional distress and improve their quality of life and to support and provide information for family and carers of individuals who self-harm
Shout
Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 900,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.
Text SHOUT to 85258
Sexual Abuse
Rape Crisis England and Wales
Rape Crisis England & Wales is a feminist organisation that supports the work of Rape Crisis Centres across England and Wales. We also raise awareness and understanding of sexual violence and abuse in all its forms.
Stroke
Stroke Association
Information, support, education and fundraising for anyone affected by a stroke.
Stroke helpline: 0303 3033 100
Supporter care: 03000 3300 740
Twins
The Twins Trust
We offer help, information and advice for families with multiple births
Twinline: 0800138 0509 (10am-1pm; 7pm-10pm – Monday to Friday)
Veterans
Combat Stress
Mental health support for veterans and their families
Tel: 0800 138 1619
Victim Support
Victim Support
Free confidential support (independent of the police) for anyone in England or Wales who has been affected by crime.
Tel: 0808 1689 111 (open 24/7)
https://www.victimsupport.org.uk/
Counselling and Hypnotherapy Registers
Private Therapists and Counsellors
BACP (British Association of Counsellors and Psychotherapists)
https://www.bacp.co.uk/search/Therapists
NCS (National Counselling Society)
https://nationalcounselling society.org/counselling-directory
APCCA (Association of Person Centred Creative Artists)
https://www.apccamembers.org.uk/pages/apcca-practitioners
National Register of Psychotherapists and Counsellors
Counselling Directory
https://www.counselling-directory.org.uk
Search on postcode for a qualified counsellor in your area
Hypnotherapy Directory
Find a professional qualified hypnotherapist in your local area
www.hypnotherapy-directory.org.uk
Useful Apps
Calm – meditation and sleep stories
Calm Harm – help for teenagers thinking about self-harm
Clear Fear – help for children and teenagers with anxiety
Cove – help through music
Headspace - mindfulness
Hub of Hope – means of finding local support to talk to
Insight Timer – guided meditations, music and talks posted by contributing experts
Smiling Mind - meditation
Stay Alive – an app for those at risk of suicide and those worried about someone
Add more stuff re neurodivergent (inc additude etc and apps), VI, ACEs etc