See below for our suggested other support organisations

For Anyone

Crisis and Urgent Support

Call 999

Bridge the Gap Facilitators

Support Organisations - for anyone

 

Crisis and Urgent Support

 

Call 111 and select “Mental Health” or call 0300 123 5440 Connection 24/7 Phone Line for Dorset to access round the clock mental health advice and support 

Call 999 for a medical emergency or if someone has already harmed themselves

https://www.activedorset.org/latestnews/2020/01/mental-health-support-in-dorset

 

Mental Health Crisis Team

Crisis teams support people who are in a crisis (e.g. due to psychosis, severe self-harm or suicide attempts) by giving assessments and short-term help to make sure they don’t need to go to hospital.   They support people in the community – which could be in the home.

Tel: 01305 214500 (Dorchester Community Mental Health Team)

Tel: 01305 362060 (Weymouth & Portland Community Mental Health Team)

9am – 5pm Monday to Friday

 

Samaritans 24-hour helpline

Phone: 116 123 English speakers (24-hrs, 365 days a year)

This is a FREEPHONE number that can even be called from a mobile that has no credit, and the call will not appear on the phone bill. 

jo@samaritans.org (24 hour response time)

https://www.samaritans.org/how-we-can-help/contact-samaritan/

 

Local area organisations

Addiction

Reach Drug and Alcohol Services

EDP Drug & Alcohol Services (EDP) are passionate about supporting individuals who face complex issues, including substance misuse, mental ill health, and other harmful, addictive and offending behaviours, to improve their health, wellbeing and employability.

Tel: 0800 043 4656

Reach West: 01305 571264

https://www.edp.org.uk/reach-dorset/

 

Advocacy and counselling

The Lantern

Support Centre offering advice, advocacy and counselling for anyone who needs to be heard and supported to find the next step in moving forward with their life.

Tel: 01305 787940

https://www.lanterntrust.org.uk//

 

Bullying

DABS Anti-bullying Service

DABS are supported by a team of trained volunteers who have a passion to see individuals, families and organisations break free and recover from the impact of bullying behaviour.

Tel: 07754 296658

info@dabsonline.org

www.dabsonline.org

 

Domestic Abuse, Sexual Violence, Learning Disabilities, Mental Health and Stalking

Domestic Abuse Helpline for Dorset (You First)

The YOU Trust is a charity supports any vulnerable people across Hampshire, Dorset, Somerset, the Isle of Wight, and West Sussex. We work across a wide range of specialist areas from Learning Disabilities to Mental Health and Stalking, Domestic Abuse & Sexual Violence Services and everything we do is about ensuring the people we support can have the life they want.

Tel: 01329 825930

enquiries@theyoutrust.org.uk

https://theyoutrust.org.uk

Food Banks

Weymouth Food Bank

Supported by most of the churches in the town, several of the large supermarkets, and many organisations and individuals, Weymouth Food Bank provides food and toiletries to those in need.  

Locations:

  1. Weymouth Baptist Church, 18 The Esplanade - open from 10.30am-12.30pm on Tuesdays and Fridays

  2. Westham Methodist Church, 103 Newstead Road – open from 10.30am-12.30pm on Mondays

  3. St Francis Church, Littlemoor - open from 10.30am-1.30pm on Tuesdays

Tel: 07531 167465

weymouthfb@outlook.com

www.weymouthfoodbank.co.uk

 

Portland Food Bank

Portland Food Bank is located in St John’s Church Hall, Ventnor Road, Portland; they are open between 9.30am and 11.30am on Tuesdays and Fridays.

Tel: 079313 170495

www.portlandfoodbank.co.uk

 

Dorchester Food Bank

Dorchester Food Bank is located in The Dorford Centre, 2 Bridport Road - clients in receipt of a referral can collect between 1030am-12.30pm on Mondays, Wednesdays and Fridays

Tel: 07554 983978

foodbank@dorchesterbc.org.uk

https://dorchesterbc.org.uk/food-bank

 

Mental Illness

West Dorset Mental Health Forum 

A peer led charity, existing to improve the lives of everyone affected by mental illness by promoting wellbeing and recovery.  They employ people with lived experience of mental health problems whenever possible.  Their website has a range of mental health resources.

Tel: 01305 257172

admin@dorsetmentalhealthforum.org.uk

www.dorsetmentalhealthforum.org.uk

Sexual Abuse

STARS

1:1 support, free of charge, for anyone of any age or gender who lives, works or studies in Dorset and has experienced any form of sexual violence at any time in their life.

General enquiries: 01202 308840

Helpline: 01202 308855

info@starsdorset.org

www.starsdorset.org

 

National Organisations 

Information, advice and support agencies

Addiction

Alcoholics Anonymous

AA provides opportunities to share experience, strength and hope to recover from alcoholism.

Helpline: 0800 9177 650

www.alcoholics-anonymous.co.uk

 

FRANK

Honest information and advice about drugs

Tel: 0300 1236600 (24 hours a day, 7 days a week)   

Text 82111 Text a question and FRANK will text you back

https://www.talktofrank.com

 

GamCare

Information, advice or support for anyone affected by gambling

Tel: 0808 8020 133  (24/7)

www.gamcare.org.uk

 

Narcotics Anonymous

A completely voluntary organisation open to anyone with a drug problem seeking help

The only requirement for membership is a desire to stop using drugs

Tel: 0300 999 1212

https://ukna.org

 

National Association for Children of Alcoholics (NACOA)

Provides information, advice and support for everyone affected by a parent’s drinking.

Tel: 0800 358 3456 (helpline)  

helpline@nacoa.org.uk

https://www.nacoa.org.uk/

Anxiety, Panic, OCD and Phobias

Anxiety United 

Mental health peer support platform allows anyone suffering from anxiety and other mental health conditions to share their own stories in their own words with a growing audience

www.anxietyunited.com

 

Anxiety UK 

Support, advice and information for anyone affected by an anxiety disorder.

Tel: 07537 416905 (Mon – Fri 9.30am – 5.30pm)

support@anxietyuk.org.uk

www.anxietyuk.org.uk

 

No Panic

Support for anyone suffering from panic attacks, OCD and phobias

Tel: 0330 772 9844 Youth Helpline – for under 18s (Mon/Tue/Wed/Fri 3-6pm;Thu 3-8pm; Sat 6-8pm)

Tel: 0300 772 9844 – Helpline (Everyday 10am-10pm)  

info@nopanic.org.uk

www.nopanic.org.uk

 

OCD Action

Provide support and information to anybody affected by OCD

Tel: 0300 636 5478

support@ocdaction.org.uk

www.ocdaction.org.uk

 

Social Anxiety UK 

Providing a starting point for anyone just finding out about Social Anxiety and related issues

www.social-anxiety.org.uk

Bereavement

Brake

Support for anyone who has been bereaved or seriously injured in a crash or their carers, however long ago this happened. It is also for professionals who need information about how to help people affected by a crash. 

Tel: 0808 8000 401 

http://www.brake.org.uk

 

Child Death Helpline

Freephone service for anyone affected by the death of a child of any age, under any circumstances, however recent or long ago

Tel: 0800 282 986 

contact@childdeathhelpline.org

 

The Compassionate Friends

Support for anyone bereaved after the death of a child or children by volunteer bereaved parents

Tel: 0345 123 2304 

helpline@tcf.org.uk

www.tcf.org.uk

 

Coroners Court Support Service

The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.

Tel: 0300 111 2141 (open 9am-7pm Monday-Friday; 9am-2pm Saturday)

info@ccsupport.org.uk   

https://coronerscourtssupportservice.org.uk  

 

Cruse Bereavement

Cruse Bereavement is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies.    Trained volunteers offer support to adults and children

Help-line: 0808 808 1677 

https://www.cruse.org.uk

 

Inquest

The only charity providing expertise and support on state related deaths and their investigation to anyone who is bereaved 

Tel: 020 7263 1111 

inquest@inquest.org.uk

https://www.inquest.org.uk/

 

The Lullaby Trust 

Support for families, friends, carers and professionals after the sudden and unexpected death of a baby or young toddler. 

Tel: 0808 802 6868 (Bereavement Support)

Tel: 0808 802 6869 (Info and advice)

support@lullabytrust.org.uk

https://www.lullabytrust.org.uk 

 

Miscarriage Association

A pregnancy loss helpline, which provides information and support. 

Tel: 01924 200 799 (9am-4pm Monday-Friday)

info@miscarriageassociation.org.uk  

www.miscarriageassociation.org.uk   

 

Road Peace

Support for bereaved and injured road crash victims – building resilience through peer support, local group network, befriending service and trauma support programmes.  Also providing information guides on navigating the justice system and helps with seeking fair compensation for bereaved families and seriously injured victims.

Tel: 0845 4500 355

info@roadpeace.org

www.roadpeace.org

 

SANDS – Stillbirth and Neonatal death

Supporting anyone affected by the death of a baby

National Helpline: 0808 164 3332

helpline@uk-sands.org

https://www.sands.org.uk

 

Sudden Death Support Association

Free support and advice anyone who experiences a sudden death by a named, qualified, friendly and professional caseworker

Tel: 0800 2600 400

http://www.sudden.org/

 

SUDEP Action (Sudden Unexpected Death in Epilepsy)

A specialist organisation, providing services, information and education for anyone bereaved by epilepsy

Services include bereavement support, counselling, help with understanding the inquest process and in collaboration with UK research teams, the involvement of bereaved families and professionals in research through the Epilepsy Deaths Register

Tel: 01235 772850

support@sudep.org

https://sudep.org/

 

Support after Murder and Manslaughter (SAMM)

Support for bereaved families and friends; they recognise that whole families and sometimes the wider community are affected by a homicide

Tel: 0121 472 2912  

Text: 07342 888570

https://www.samm.org.uk/

 

Through Unity

Set up by families who have been bereaved by homicide. Through their counselling and other services they provide vital support for families who have been affected by this, and aim to campaign and raise awareness of the impact of violent crime.

Tel: 07947 684 605 

reachingout@throughunity.com  

https://throughunity.co.uk/ 

Bipolar

Bipolar UK

Bipolar UK is the only national charity dedicated to empowering anyone affected by bipolar. Peer support is at the core of our work.

Arrange a call back from our Peer Support Line.
Book in a call with our chatbot- simply type in 'I would like to speak to someone' and select a date and time that works best for you.

https://www.bipolaruk.org

Brain Injury

Headway

Promoting understanding of all aspects of brain injury and provide information, support and services to anyone who is a survivor of brain injury, as well as their families and carers

Tel: 0808 800 2244 

helpline@headway.org.uk

https://www.headway.org.uk

 

The Brain Charity

The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends and carers.

Tel: 0800 008 6417  

info@thebraincharity.org.uk

https://www.thebraincharity.org.uk

Cancer

Lymphoma Action

We are the UK's only charity dedicated to lymphoma, the 5th most common cancer. We’ve been providing in-depth, expert information for over 30 years, helping thousands of people affected by lymphoma. Our mission is to make sure no one faces lymphoma alone

Tel: 01808 808 5555 (free helpline)

enquiries@lymphoma-action.org.uk

https://lymphoma-action.org.uk

 

Penny Brohn UK

The Bristol Whole Life Approach recognises that cancer affects every aspect of our lives. To be healthy we need to pay attention to all parts of ourselves – our mind, body, spirit and emotions. The charity also offers a treatment support clinic, courses, individual and group support and counselling and information.

Tel: 0303 3000 118  (helpline)

https://www.pennybrohn.org.uk

Carers

Carers Trust

Information and support for anyone who is a carer, including a network of more than 140 carers' centres across the UK

Tel: 0300 772 9600 

info@carers.org

https://carers.org

Coeliacs

Coeliac UK

Information and support for anyone who needs to live without gluten

Tel: 0333 332 2033 

https://www.coeliac.org.uk/home/

 

Culturally Specific Bereavement Support

 

Muslim Bereavement Support Service

Tel: 020 3468 7333  

info@mbss.org.uk

https://mbss.org.uk

  

Jewish Bereavement Counselling Service 

Tel: 0208 951 3881 

enquiries@jbcs.org.uk

https://jbcs.org.uk

Death in Custody

Independent Advisory Panel on Deaths in Custody

The IAP is a government body set up to provide independent advice and expertise on policy.

Its aim is to bring about a continuing and sustained reduction in the number and rate of deaths in all forms of state custody in England and Wales

iap@justice.gov.uk

https://www.iapondeathsincustody.org

 

Depression

Depression UK

A self-help charity promoting mutual support between individuals affected by depression

info@depressionuk.org

www.depressionuk.org

 

Domestic Abuse

National Domestic Abuse Helpline

Tel: 0808 2000247 (24-hour free helpline)

www.nationaldahelpline.org.uk

 

Respect

Respect advances best practice on work with domestic abuse with perpetrators, male victims and young people who use violence and abuse.

https://www.respect.uk.net

 

 

Eating Disorders

Beat - Beating Eating Disorder

Supports anyone affected by eating disorders.

Helplines are open 365 days a year from 9am-midnight during the week, and 4pm-midnight at weekends and bank holidays.

England Helpline: 0808 801 0677 

Scotland Helpline: 0808 801 0432

Wales Helpline: 0808 801 0433

Northern Ireland Helpline: 0808 801 0434 

help@beateatingdisorders.org.uk

https://www.beateatingdisorders.org.uk/

Family

Care for the Family

Care for the Family is a national charity, which aims to promote strong family life and to help those who face family difficulties.  Offers couple support, parent support, and bereavement support.

Tel: 029 2081 0800

mail@cff.org.uk

https://www.careforthefamily.org.uk

 

Family Lives

We build better family lives together. Information and advice on pregnancy and baby, early years development, primary, secondary, teenagers, bullying, family, divorce and separation.

Tel. 0808 800 2222 

askus@familylives.org.uk

https://www.familylives.org.uk

Gender

Galop

Providing Hate Crime, Domestic Abuse and Sexual Violence support services to Lesbian, Gay, Bisexual and Trans + victims/survivors by telephone, email, text and WhatsApp. 

Domestic Abuse Helpline: 0800 999 5428 

help@galop.org.uk

Conversion Therapy Helpline: 0800 130 3335

CThelp@galop.org.uk

LGBT+ Hate Crime Helpline: 020 7704 2040

hatecrime@galop.org.uk

http://www.galop.org.uk/

Gun Violence

Infer Trust

Infer Trust aims to raise awareness of public health and safety issues with particular reference to the use of firearms and to offer support and advice to those affected by gun violence

Tel: 0771 9696 279

info@infertrust.org

http://www.infertrust.org

Hard of Hearing

British Deaf Association

The BDA is the UK’s leading membership organisation and registered charity run by Deaf people for Deaf people. The BDA delivers a range of services to achieve its aims of empowering Deaf people to overcome difficulties that they face on a daily basis.

Text: 07795 410 724

bda@bda.org.uk

https://bda.org.uk

Heart

British Heart Foundation

Our vision is a world free from the fear of heart and circulatory diseases. We raise money to research cures and treatments, so we can beat heartbreak forever.  Information and support available.

Heart Helpline – for medical enquiries: 0300 330 3311 (Monday – Friday 9am – 5pm)

Customer Services: 0300330 3322 (Monday – Friday 9am – 5pm)

https://www.bhf.org.uk

Mental Health

Kooth | Work

Mental Wellbeing for employers who genuinely want to make a difference.  A positive virtual environment of Mental Health for all employees; online counselling, self-help tool kit and Forums and articles.

www.work.kooth.com

 

Mind

Mind provides advice and support to empower anyone experiencing a mental health problem.  They campaign to improve services, raise awareness and promote understanding.

Infoline: 0300 123 3393 (Open 9am – 6pm, Monday to Friday, ex Bank Holidays)

info@mind.org.uk

www.mind.org.uk

 

NHS

Non-emergency mental health difficulty – Tel 111

 

Rethink National Advice Service

Rethink aim to improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning.  Their goal is to make sure everyone severely affected by mental illness has a good quality of life.

Advice line: 0808 801 0525

General enquiries (for services and groups): 0121 522 7007

https://www.rethink.org

 

SANE

A national mental health charity aiming to raise awareness of mental illness and campaign to improve services, initiate and fund research into the causes of serious mental illness

Tel: 0300 304 7000 (not operating during Covid crisis)

Call 07984 967708 to request a call back from a professional or senior volunteer

http://www.sane.org.uk

M.E.

Action for M.E

Action for M.E takes action to end the ignorance, injustice and neglect faced by people with M.E

Tel: 0117 927 9551

https://www.actionforme.org.uk

 

25% ME Group

A nationwide charity, campaigning to raise awareness of M.E and provide services to people affected by severe M.E. (Myalgic Encephalomyelitis)

Tel: 01292 318611 

enquiry@25megroup.org

https://25megroup.org/

Multiple Sclerosis

Multiple Sclerosis Society

Offering emotional and financial support and information to all those affected by MS, their families and carers

Tel: 0808 800 8000 

https://www.mssociety.org.uk

Pain

Action on Pain

Providing support and advice for people affected by chronic pain

Tel: 0345 603 1593

painline@action-on-pain.co.uk

http://www.action-on-pain.co.uk

Pets

Blue Cross Pet Bereavement Support Service

Telephone and email support provided by trained volunteers, for people in distress due to the death, loss or separation of their pet.

Tel:  0800 096 6606 (8:30am – 8:30pm, 7 days a week  

pbssmail@bluecross.org.uk

https://www.bluecross.org/pet-bereavement-support

 

Rural Community

Rural Support Helpline

The organisation provides support through a helpline that offers a listening and sign-posting service for farmers and farm families

Support line: 0800 138 1678 

General enquiries: 028 8676 0040

info@ruralsupport.org.uk

https://www.ruralsupport.org.uk

Self Harm and Suicide

Harmless

Harmless works to address and overcome issues related to self-harm and suicide, and they develop, implement and drive policy and services in this area of expertise.

www.harmless.org.uk

 

National Self-Harm Network

Support forum for individuals who self-harm to reduce emotional distress and improve their quality of life and to support and provide information for family and carers of individuals who self-harm

www.nshn.co.uk

 

Shout

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 900,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Text SHOUT to 85258

www.giveusashout.org

Sexual Abuse

Rape Crisis England and Wales

Rape Crisis England & Wales is a feminist organisation that supports the work of Rape Crisis Centres across England and Wales. We also raise awareness and understanding of sexual violence and abuse in all its forms.

rcewinfo@rapecrisis.org.uk

www.rapecrisis.org.uk

Stroke

Stroke Association 

Information, support, education and fundraising for anyone affected by a stroke.

Stroke helpline: 0303 3033 100 

Supporter care: 03000 3300 740

helpline@stroke.org.uk

https://www.stroke.org.uk

Twins

 

The Twins Trust

We offer help, information and advice for families with multiple births

Twinline: 0800138 0509 (10am-1pm; 7pm-10pm – Monday to Friday)

AskTwinline@twinstrust.org

https://twinstrust.org

Veterans

Combat Stress

Mental health support for veterans and their families

Tel: 0800 138 1619  

www.combatstress.org.uk

Victim Support

Victim Support

Free confidential support (independent of the police) for anyone in England or Wales who has been affected by crime

Tel: 0808 1689 111 (open 24/7)

https://www.victimsupport.org.uk/

 

Counselling and Hypnotherapy Registers

Private Therapists and Counsellors

BACP (British Association of Counsellors and Psychotherapists) 

https://www.bacp.co.uk/search/Therapists

 

NCS (National Counselling Society)

https://nationalcounselling society.org/counselling-directory

 

APCCA (Association of Person Centred Creative Artists)

https://www.apccamembers.org.uk/pages/apcca-practitioners

 

National Register of Psychotherapists and Counsellors 

https://www.nrpc.co.uk/

 

Counselling Directory

https://www.counselling-directory.org.uk

Search on postcode for a qualified counsellor in your area

 

Hypnotherapy Directory

Find a professional qualified hypnotherapist in your local area

www.hypnotherapy-directory.org.uk

 

Useful Apps

Calm – meditation and sleep stories

Calm Harm – help for teenagers thinking about self-harm

Clear Fear – help for children and teenagers with anxiety

Cove – help through music

Headspace - mindfulness

Hub of Hope – means of finding local support to talk to

Insight Timer – guided meditations, music and talks posted by contributing experts

Smiling Mind - meditation

Stay Alive – an app for those at risk of suicide and those worried about someone

Add more stuff re neurodivergent (inc additude etc and apps), VI, ACEs etc